The Power Of The Internet

Please read comments below before you watch this video!
(You can turn my music off by scrolling down and hitting the pause button
on my music player)

I received an email yesterday
that contained the funny video above and 
the story of how the video came about.


I don't normally put things like this
on my blog but I was so impressed
with this story 
I just had to share it with you.


Customer Service
may never be the same
with large companies if these 
3 video's keep getting 'hits' 
on YouTube! 


If you read the story below first
and then watch the video above
you will appreciate the video
even more.


~~~~~~~~~


A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for youtube exposing their lack of cooperation. The Manager responded: "Good luck with that one, pal."


So he posted a retaliatory video on youtube. The video has since received over 6 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal."


Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders.


Ok...you can watch the video now ;)
ENJOY!!!


But don't forget to come back
to see what happens next!
~~~~~~~~


The first video below is 
Mr. Carroll 
telling his story and explaining
what has happened since making
the first video.


It's a bit long but it's well worth
the watch.
It's one of those
'feel good'
stories where the little guy
WINS! 


The last two videos
are the second and third
video's that 
Mr Carroll
and his friends put together.

http://www.youtube.com/watch?v=_Hd8XI42i2M&feature=endscreen&NR=1

2)   http://www.youtube.com/watch?v=h-UoERHaSQg 

3)  http://www.youtube.com/watch?v=P45E0uGVyeg


IS THIS WHAT THEY MEAN BY
POETIC JUSTICE?!!

:)